Any refunds/returns are processed online. You may begin that process by emailing us at quality@farmerboyfurniture.com and including your order number, name, phone number or zip code. Please include a short reason for why you are returning the item/requesting a refund.

Unused products in their original condition and in season, may be returned within 30 days from your order date. You will need a self-paid shipping label. Upon receiving and inspecting your item, a refund of the purchase price will be issued.

1. Packing your order for shipping

• All items should be packed for return in the original packaging, if possible. If that isn't possible, it is very important that you package your item(s) in a sturdy box with at least two inches of tightly packed, thick cushioning around the product, so no breakage occurs during the return shipping process.

• Examples of proper packing material for glass products: 2-3 layers of bubble wrap, thick or stiff, crushed paper packed tightly around the product, product packed tightly with foam packing- "peanuts" or biodegradable packing-"peanuts". We recommend acquiring these materials at any office supply store, a big-brand shipping store, Walmart or similar store.

• Examples of improper packing material for glass products: used, warped, thin or compromised boxes, thin layers of newspaper, crumbled newspaper or newspaper wrapped in thin layers, tissue paper, thin or popped bubble wrap, old rags or an improper amount of proper packing materials (less than 2" thick around the product).

2. Include your printed order inside your return box. If for some reason, you are unable to obtain a copy yourself, please contact us at quality@farmerboyfurniture.com and one can be emailed to you.

If you are missing a product(s), please contact us by emailing quality@farmerboyfurniture.com. We will process your issue by checking the original shipment details and if, in fact, you are missing a product or products, we will promptly ship it/them at no additional cost to you. Be sure to provide your name, order number and date of order.

If your product was damaged during delivery, images will be requested. All items are shipped with the appropriate value of shipping insurance. Please do not throw your product away before contacting us by emailing quality@farmerboyfurniture.com.

Please feel free to contact us if you require any assistance shopping our online store! Our email is quality@farmerboyfurniture.com. If you need immediate assistance regarding an online purchase or use of our website(s), you may call (717) 805-2595.

All furniture orders are made to order and are not eligible for return or refund. We guarantee damage-free delivery and offer a manufacturer's warranty on any furniture defects. Warranties are not transferable.

We offer a 1-year manufacturer's warranty against furniture defects regarding materials and craftsmanship - residential-use only. We would be happy to assist you in any claim against.